Our corporate purpose is to Help Britain Prosper; its households, businesses and communities.
Putting customers at the heart of our business
We want to be the best bank for customers: offering them simple, tailored products and great service.
Building a company that’s great to work for
We need the best people to be the best bank for customers.
Investing in communities to help them prosper and grow
As one of Britain’s leading banking groups, our brands are familiar on high streets in almost every local community.
Working continually to reduce environmental impact
Our ability to help Britain prosper is inextricably linked to wider environmental issues.
Working responsibly with our stakeholders
We can’t succeed without the trust and support of our stakeholders. We benefit from their expertise, advice and even their constructive criticism.